Do I Need an Artificial Intelligence Solution for My Business?
The answer: 57% of 1843 companies worldwide use and leverage artificial intelligence in their operational and marketing processes after the impact of the pandemic, and all claim a company grew and more productivity at least 5% after its implementation.
This information is actual, and you can check it in the McKinsey & Co. 2021 Global Artificial Intelligence Survey, one of the most respected in the industry.
Now! Do you consider it essential to implement an artificial intelligence solution in your business? We think so. Here are some other facts that support the idea.
What Can an Artificial Intelligence Solution Do for Your Business?
Artificial intelligence is an algorithm developed to assimilate human activities, such as problem-solving, learning, creativity, planning, and reasoning, among others.
It is intelligent software development. Sometimes, these algorithms are implemented in machines or robots, focused on learning (machine learning), or incorporate hardware and software interconnected thanks to the internet (IoT).
No matter which AI solution you apply in your business, you will be able to enjoy in general:
✅Automation of processes (repetitive ones)
✅Decreasement in the margin of error
✅Reduction of operating costs
✅Improved customer service
✅More efficient information management
✅Real-time monitoring of your operations from anywhere in the world
✅Greater efficiency and effectiveness in your processes.
Specific benefits of AI for businesses
1. Why does AI in my business increase efficiency and productivity?
Technology tools can manage tasks on a scale that humans cannot.
They can work indefinitely, more accurately handle the completion of repetitive operations, and automate previously manual tasks.
Putting these qualities into a human-driven production process makes the result more efficient and effective.
This does not mean that artificial intelligence solutions replace human labor. Instead, they complement it and make it less error-prone.
2. AI speeds up all activities, including ROI
Making the work more efficient reduces the time from step 1 to the commercial phase.
If you produce and sell faster, your return on investment will also come sooner.
By having shorter production and commercial cycles, your customers will be more satisfied. Immediacy is the most outstanding quality of the new era of consumption.
Users want everything right now. Do you feel ready to take on that challenge? If the answer is no, an artificial intelligence solution can help you be.
3. AI provides efficient information management and opens up business opportunities
One of the most exciting aspects of artificial intelligence solutions is the ability to store, access, and, above all, interpret process data.
This quality allows you to access at any time and to have performance statistics to reinforce critical aspects and know the development of your operational and commercial processes with greater detail and precision.
It also allows you to analyze where are new sources of revenue for your company.
For example: if you are a tourism company, with the help of artificial intelligence, you could perform predictive analysis of your customers’ purchases and segment them by destinations/seasons of the year, among other aspects that may be escaping your and your team’s sight.
This way, you can make strategic decisions that allow you to create new packages or offers according to your consumers’ behavior.
Implementing an artificial intelligence software solution is a win-win strategy.
4. Artificial intelligence in my business can improve customer service
The difference between a productive and well-positioned company, and one that is not, usually falls in customer service.
How can artificial intelligence support you with this work?
You can develop a tool to load all the data you have about your customer, including their profiles, interests, etc., and get new solutions from it.
Another idea is the generation of chatbots to attend to customers’ requests on time. Or create a tool with which your customer can track their order/shipment, and so on.
There are many other possibilities to develop and improve your consumers’ experience with your brand. Artificial intelligence facilitates this path and digitally transforms your company to increase customer satisfaction.
5. Supervision and follow-up of activities is a piece of cake
The best thing about artificial intelligence as a technology solution for businesses is its ability to collect and process massive amounts of data in real-time, allowing you to track that data.
With an AI software tool, you can detect problems with machines, bottlenecks in your process, when equipment maintenance is needed, the cybersecurity status of your infrastructure, and the options are almost endless.
You can access this information quickly and easily, and sometimes even from your mobile phone. Sounds good, doesn’t it?
6. Algorithms make fewer mistakes than people
Some repetitive and detailed tasks are prone to errors, for example, administration and accounting operations.
With an artificial intelligence tool integrated into a solution such as RPA (robotic process automation), it is possible to speed up these processes and reduce the margin of human error.
In this way, we achieve that the human team takes care of the most complex tasks, while these tools can deploy the repetitive ones.
7. Artificial intelligence facilitates and improves the experience and management of human capital
This idea is closely related to the previous one. Suppose we use artificial intelligence tools in those tasks that underutilize human skills.
In that case, it is possible to expand the allocation of human talent to complex and essential activities that require human judgment.
Artificial intelligence solutions are even used to measure employee feelings, identify and retain high performers, and determine fair compensation.
What do you think about these 7 reasons to invest in an artificial intelligence solution for your company?
If you have already decided to implement it, we invite you to contact us and make a consultation with our specialists. Dividev is a digital company that helps organizations that want to innovate and achieve their technological transformation, including artificial intelligence for businesses. Do you dare to take advantage of its benefits?
You don’t need to keep asking yourself the question Do I need artificial intelligence for my business?